Lizard Skins DSP Ultra Camo Bat Grip

Brand

Lizard Skins

All in-stock orders will ship the same day (Monday-Friday) if placed by 2pm EST. Bats Plus will contact you if there are any delays. Orders placed after 2pm EST may still ship the same day, but it is not guaranteed. Orders placed after the shipping cutoff on a Friday will NOT ship until the following business day. There is no shipping done on weekends. Most packages will ship via UPS. Bats and gloves will normally arrive within two business days. Other items such as softballs will normally arrive between 1-5 business days depending on your location. Saturday and Sunday are NOT considered business days by UPS. Express options are available on the checkout page.

All orders or shipments of $750.00 or more will be sent with a signature required. All orders under $750.00 are normally shipped without a signature required. If you would like your order to have a signature required, please leave a note when you place your order, contact via email at sales@batsplus.com, or via text message @ 610-209-3205. Otherwise, you will waive your right to sign for your package, and the carrier may leave the package.

Return and Exchange Policy:

ALL standard returns and exchanges must be requested via e-mail to sales@batsplus.com within 30 days of purchase. Once Bats Plus approves the return or exchange, the buyer is responsible for returning the items in the condition in which they were received. Bats Plus does NOT accept returns of any item that is used or has had the factory wrapping or tags removed. There are NO exceptions.

Refund Policy:

If the return or exchange was caused by an error by Bats Plus, or if there is an issue with shipping damage, the buyer will receive a full refund or an exchange at no cost once the item is returned.

If the return or exchange was NOT caused by an error by Bats Plus, the following will be deducted from the refund, there will be an approximate restocking fee of 3 – 3.5% in order to cover the lost transaction fees from the payment processors. All shipping costs will be deducted from the refund. There will not be any additional restocking charges.

Damaged, lost, or mis-shipped items:

Bats Plus will be responsible for your order from the time of your purchase, up until the order is marked as delivered by the shipping carrier. This includes damage to the product, shipments that are marked as lost on the tracking page, and any shipping errors by Bats Plus. Please contact sales@batsplus.com, with your order number, about any items that may have been damaged, lost in transit, or shipped in error. All of these issues will be resolved in a timely manner at no cost to the buyer.

In the event that a delivered package is missing, you should check with neighbors or others in the household or contact your local post office or shipping carrier directly, as soon as possible to see if they can help locate the package. If the package was delivered to the incorrect address, the shipping carrier may be able to check the delivery location and retrieve the package for you. UPS leaves a photo of the delivery location on the tracking page.

Bats Plus is not responsible for the mis-delivery or theft of any shipment that is left by, and/or marked as delivered by, the shipping carrier. You will not get a refund or replacement, unless you purchased additional insurance during checkout.

Payments and Cancellations:

Paypal and Credit Cards are preferred payment methods. If an alternate payment method or a split payment is required, please contact Bats Plus via e-mail at sales@batsplus.com, or via text/phone @ 610-209-3205.

Any buyer-initiated cancellation of an order that was paid via Paypal will have approximately 3% of the total transaction value deducted to cover the lost fees. Credit card refunds may also have up to 3.5% deducted from the order total because the transaction fees are not refunded to Bats Plus. Credit card orders that are able to be cancelled on the same day as the order will receive a 100% refund.

Bats Plus will provide a proof of purchase for warranty purposes with all new bats and gloves It’s a paper receipt that will be included with the shipment. The warranty policy for each item is in the product description tab.

All equipment warranties are manufacturer’s warranties, and all claims should be made with the manufacturer. Claim instructions, contact information, and procedures are outlined on the manufacturers’ warranty policies. Do not return your broken bat to Bats Plus.

If you purchased an item that does NOT come with a warranty, it will NOT be replaced by Bats Plus under any circumstance, regardless of how quickly it breaks or how much it cost. No warranty means no warranty, so don’t ask for a replacement. If your no warranty bat does break in a relatively short amount of time, Bats Plus may give discounts on future items to help offset the cost of the lost bat.